Less chargebacks = More revenue
Equipping Employees with the Skills and Tools to Identify and Verify
We train front desk staff to recognize key signs of authenticity in IDs, credit cards, and cash, ensuring they can confidently verify their legitimacy.
Topics We Teach to Prevent Revenue Loss
Credit Cards
Reloadable Cards
Credit Cards
Since the chips were added to credit cards, it has become far more difficult to duplicate cards. In-person credit card fraud happens less often but it still happens. There are methods to get around it.
DL/ID
Reloadable Cards
Credit Cards
Fake IDs and driver's license cards are easier than ever to obtain, but they're difficult to differentiate, so it takes a little training.
CASH
Reloadable Cards
Reloadable Cards
The many security features found on cash don't deter people from making fake money. A pen test doesn't cut it anymore.
Reloadable Cards
Reloadable Cards
Reloadable Cards
There are gift cards that can't be reloaded and reloadable cards that look similar to regular credit cards. Hotels should beware of the latter.